Comment policy

Blog comment policy

Note: If your comment is about a specific problem or incident on a specific RapidRide bus, or is about Metro service in general, you might wish to contact Metro Customer Service directly via email, online form, or phone (206-553-3000).

King County Metro Transit welcomes your comments on this blog. Our staff will screen comments and delete any that meet the following criteria:

  • Potentially libelous
  • Obscene or explicit
  • Hateful or mean-spirited
  • Personal attacks, insults, or threatening language
  • Material that is plagiarized or violates intellectual property rights
  • Private, personal information published without consent
  • Commercial promotions or spam
  • Comments or links that are off-topic
  • Embedded images from external sources
  • Content that violates any law

If you have any questions about our comment policies, please don’t hesitate to ask.

Staffing limitations may prevent us from responding to comments or questions on this blog in a timely manner. If you would like a response from Metro Transit about RapidRide or any other issue, please visit Metro’s contact page or call Customer Information at 206-553-3000.

Disclaimer

Most of the information on this blog will be provided by King County employees, but some material in the comments section will come from the public. Neither King County nor Metro Transit can vouch for the accuracy of material not created by county employees.

Communications made through this page do not constitute official notice to King County Metro Transit.

11 Responses to Comment policy

  1. James says:

    Hello,
    I would like to know is the route 124 be converted to a Rapid Ride Route? Wouldn’t it be ideal to convert that route to have a Rapid Ride Route going from Tukwila to Downtown along the route of 124.

  2. Maria says:

    I am wondering why Rapidride not continues to the end of Pacific Hwy? There no routes that have stops South from 312th. would it make more sense to have bus running to the 340th St in Federal Way and around. All the streets South of 320th seems to be neglected? Why there no stop on 320th Mall planned and passanger must go back to 317 to transit ??

  3. Offtopic Comment says:

    Sound Transit hit a home run with this one – good work!

    I like the idea of having all the stops in the Crossroads area torn up and, in particular, the large number of “roving stops.” It the “roving stops” that change locations from day-to-day – and at times hour-by-hour – that make for such an enjoyable experience.

    I also like the “tap on, tap off” concept of fare collection, complete with the Securitas thugs in black ninja suits and electronic card scanners verifying we’ve tapped (or tapped correctly). Lucky for me I tapped getting on – the road destruction had closed the tapper at the stop. Since there seems to be about 25 different fare collection systems between ST and Metro riding the local public transportation system it escapes me completely how anyone could be confused.

    Guess taking the best features of the light-rail is good thing. Real leadership shown in the blogs’ photos of out elected officials! Hope they all have the chance to tap off real soon ….

  4. Jaralyn says:

    Hello, I am writing as a daily rapid ride user I was wondering if metro has considered splitting line b into two separate routes one for Microsoft and one for crossroads/downtown Bellevue. I believe this would make the rapid ride truly rapid as right now it takes just short of an hour for a trip that should be much faster.

  5. Vicki Pardee says:

    So much couldn’t Rapid Ride look more beautiful? The Metro stops in Bellevue along 140th Ave SE & NE are beautiful, permanent and dont make the time spent waiting or driving by the “Rapid Ride” stops feel like you are at a car wash or a gas station. So unfortunate.
    So many talented artists that could have contributed. Making route through regional neighborhoods a visual experience, unique to each area. They are really ugly.
    Vicki in West Seattle

  6. Melissa says:

    To make life simpler for the commuter, a detailed schedule of times should be available. Even though the busses are rapid, I want to know when the bus is coming so I can time getting down to the bus. A bus coming “every 7 minutes” doesn’t tell me anything. 7 minutes from when?

    Please take this into consideration as you continue to work out the kinks.

    Thanks for your time.

  7. chas redmond says:

    The reader boards are not working at the 35th & Barton stop heading northbound nor are they working at the Fauntleroy Ferry station in either direction – they say “Refer to Schedule” -

  8. Miriam W says:

    When will the North bound D line go on Holman road and not turn east on 85th? I can catch the bus southbound at Mary NW but have to get off at NW 85th going home and walk the rest of the way alone in the Dark after 11pm. the only things open at that hr is the bars & strip club on 15th NW north of 85th I don’t feel very safe

  9. BP says:

    Would it be possible to reduced the intensity of the fluorescent lighting in the middle of the bus. It’s bright enough to cause sunburn.

  10. R says:

    C line / D. Northbound on 3rd & pine

    Weekdays – 9:00 am
    As I get off to go to work dozens of people boarding at back to avoid paying a fare

  11. R says:

    C line / 3rd & Pine southbound / week nights 6-7pm
    Almost always there are 2 C line buses traveling to close. First one is standing room only and second one threes items later is empty and travels empty all the way to west Seattle . More care to schedule at even 12 minute intervals at key commuter stops would be appreciated

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